Everything about how Khelo App collects, uses, and protects your personal information is explained here in plain English. We believe transparency is the best policy.
SSL Secured
All your data is protected with 256-bit SSL encryption.
Your account password and sensitive information are stored using industry-standard encryption. No staff member can view this data directly.
Khelo App never sells your personal information to advertisers or any third party. Your data belongs to you.
You may request to correct, update, or delete your information at any time. Your consent to how we use your data is our highest priority.
Khelo App stores data on internationally certified servers. Regular security audits and penetration testing are conducted to maintain the highest standards.
In the event of a data risk or breach, we notify the affected users as quickly as possible and take all necessary action.
Everything we collect and why is clearly explained on this page. No hidden terms.
Khelo App (kheloapp.pro) takes your privacy seriously. This Privacy Policy is a transparent document that explains exactly what information we collect, why we collect it, and how it is used and kept secure.
Khelo App is one of Bangladesh's most trusted online gaming and Sports Betting platforms. Our goal is to ensure every user can enjoy our services safely and with complete peace of mind. This policy applies to our website, mobile application, and all Khelo App services.
We believe data protection is not just a legal obligation — it is our ethical responsibility to our users. That is why Khelo App adheres to international data protection standards.
Khelo App collects information across several categories. Below is a detailed breakdown of what data is collected and why it is needed.
| Type of Information | Why We Need It | Mandatory? |
|---|---|---|
| Name & Mobile Number | Account Creation & Verification | Yes |
| Date of Birth | Age Verification (18+) | Yes |
| Payment Information | Deposits & Withdrawals | Yes |
| National ID Card | KYC Verification | Conditional |
| Notifications | No | |
| Cookie Information | Improving User Experience | No |
Khelo App collects information through a variety of methods. You should have a clear understanding of each one.
Information you provide directly during registration, KYC verification, deposit and withdrawal requests, and when contacting our support team.
When you use Khelo App, data such as cookies, log files, device information, and browsing patterns are collected automatically.
Transaction confirmation details from payment gateways (bKash, Nagad, Rocket) or identity verification services.
Khelo App uses your information only for specific, legitimate purposes. We never use data for unnecessary or unrelated reasons.
Khelo App uses cookies on its website and app. Cookies are small text files stored on your device that help improve your experience.
You can manage cookies through your browser settings. Note that disabling certain cookies may affect the functionality of some site features.
Khelo App uses industry-leading security technology to keep your information safe.
All data transmissions are encrypted with 256-bit SSL.
OTP verification at login provides an extra layer of protection for your account.
Our systems are regularly audited by third-party security experts.
All data is stored in encrypted databases, accessible only to authorized personnel.
Every Khelo App user holds several important rights regarding their personal data.
To exercise any of these rights, please contact our support team. We will respond to your request within 30 business days.
Khelo App is strictly prohibited for anyone under 18. We do not collect or store data from minors under any circumstances.
Khelo App does not retain data longer than necessary. Retention periods depend on the type of data and applicable legal requirements.
| Type of Information | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal Obligations |
| Transaction Records | 7 years | Financial Regulations |
| KYC Documents | 5 years | Regulatory Requirements |
| Gaming History | 3 years | Dispute Resolution |
| Cookie Information | Up to 1 year | User Experience |
| Marketing Consent | Until consent is withdrawn | User Preferences |
Khelo App may update this Privacy Policy when necessary. Any changes will follow the process outlined below.
For any questions, complaints, or requests regarding our Privacy Policy, please get in touch with us.
We aim to respond to all privacy-related requests within 72 hours.
Your privacy is fully protected on Khelo App. Register with confidence and enjoy the best gaming experience.
Secure · Encrypted · Licensed · 500,000+ Members