Khelo App's Terms & Conditions – Complete Guide

1. Introduction & Applicability

These Terms and Conditions constitute a legally binding agreement between Khelo App (kheloapp.pro) and all its users. Khelo App is an online gaming and Sports Betting platform operating in Bangladesh under an international license.

These Terms and Conditions apply to the website, mobile application, and all services provided by Khelo App. If you do not agree with any part of these terms, you may choose not to use the platform.

Khelo App reserves the right to update these Terms and Conditions at any time. Continued use of the platform following any changes will be considered acceptance of the revised terms.

2. Account Registration & Verification

Creating an account on Khelo App is completely free. However, you are required to provide accurate and truthful information at the time of registration. Khelo App reserves the right to close any account opened with false or misleading information.

Information required for registration:

• Full name (as per National ID)
• Active mobile number
• Date of birth (for age verification)
• A strong password
• Payment method details (bKash/Nagad/Rocket number)

Account Verification (KYC):

Khelo App may require identity verification (KYC) before processing a withdrawal or when transactions exceed a certain amount. In such cases, a copy of your national ID or passport may need to be submitted.

3. Eligibility & Age Restrictions

Khelo App is strictly for users aged 18 and above. Minors are not permitted to use this platform under any circumstances. If an underage individual creates an account using false information, all associated transactions will be voided and any deposited funds will not be refunded.

• You must be at least 18 years of age
• Online gaming must be legal in your country or region of access
• You must be of sound mind and using the platform of your own free will
• Must not be on Khelo App's restricted list

4. Deposit Policy

Depositing on Khelo App is quick and easy. Funds added via bKash, Nagad, or Rocket are credited within minutes. The following rules apply to all deposits.

General Deposit Rules:

• Minimum deposit: BDT 50 (fifty)
• Maximum single deposit: BDT 50,000
• Daily maximum deposit: BDT 1,00,000
• Only use a mobile banking account registered in your own name
• Deposits from third-party accounts are strictly prohibited
• If a deposit fails, contact support immediately

There are no extra charges on deposits. However, your mobile banking provider may apply a transaction fee, which is beyond Khelo App's control.

5. Withdrawal Policy

Withdrawing your winnings on Khelo App is straightforward. Certain rules apply to keep transactions secure and ensure everyone receives what they are fairly owed.

Withdrawal rules:

• Minimum withdrawal: BDT 200 (two hundred)
• Maximum daily withdrawal: BDT 50,000
• Withdrawals may only be made to your own registered payment account
• Wagering requirements must be met before bonus funds can be withdrawn
• Processing time: typically 2–24 hours
• Withdrawals above a certain amount may be held until KYC verification is complete

6. Bonus & Offer Terms

Khelo App offers a variety of bonuses and promotional offers. Each bonus comes with its own terms and conditions, which are clearly stated on the offers page.

Welcome Bonus:

• Get a 100% bonus on your first deposit
• A minimum wagering of 30x is required to use bonus funds
• You have 30 days to meet the wagering requirements
• Bonus funds cannot be withdrawn directly

General Bonus Policy:

• Each bonus offer may only be used once per person
• Multiple bonus claims from the same device or IP address are not permitted
• Khelo App reserves the right to investigate any suspected bonus abuse
• Using a VPN or proxy to claim bonuses is strictly prohibited
• Any bonus offer may be changed or cancelled without prior notice

7. Gaming & Betting Rules

All games on Khelo App are operated in accordance with international standards. Game outcomes are determined by a fair RNG (Random Number Generator) and are regularly audited by independent third parties.

General Gaming Rules:

• Detailed rules for each game are available on the respective game page
• If your internet connection drops during a game, the result will be saved on the server
• If a game is cancelled due to a technical error, your stake will be refunded
• Khelo App reserves the right to void any round found to contain a game error
• For Sports Betting, match results are verified from official sources

Betting Limits:

• Minimum bet: varies by game
• Maximum single bet: determined by game or event
• You can set your own daily betting limit at any time

8. Prohibited Activities

The following activities are strictly prohibited on Khelo App. Violations will result in permanent account closure and may lead to legal action.

• Using the platform for money laundering or illegal fund transfers
• Use of any hacking tools, bots, or automated software
• Unauthorized access to another player's account
• Attempting to manipulate game outcomes
• Collusion — attempting to gain an unfair advantage by coordinating with other players
• Creating an account with a false or someone else's identity
• Threats or harassment directed at the platform or other users
• Selling or transferring an account to a third party

9. Privacy & Data Protection

Khelo App places the highest importance on protecting users' personal information. We only collect data that is necessary to provide our services.

Information we collect:

• Personal information provided at the time of registration
• Transaction & Gaming History
• Device and browsing information (including cookies)
• Support contact history

Your information is never sold to third parties. Data may only be shared with government authorities where required by law. For more details, please see our Privacy Policy Read.

10. Responsible Gaming

Khelo App sees responsible gaming not just as a rule, but as a core value. We want every player to enjoy gaming as entertainment — and never find themselves in trouble.

Our responsible gaming tools:

• Deposit Limits: Set your own daily, weekly, or monthly deposit limits
• Loss Limit: Your game will automatically stop if you exceed a set loss amount
• Session time limit: Decide in advance how long you plan to play
• Self-exclusion: Temporarily suspend your account for a specified period
• Reality Check: Review your gaming time and spending history at regular intervals

If you feel that gaming is having a negative impact on your life, please contact our support team or Responsible Play Visit the page.

11. Account Termination & Suspension

Khelo App reserves the right to suspend or permanently close any account without prior notice for any of the following reasons.

• Breach of these Terms and Conditions
• Evidence of fraudulent activity or forgery
• Suspicion of money laundering
• Operating multiple accounts
• Bonus Abuse
• If your account has been inactive for an extended period (over 12 months)
• At the user's own request

After account closure:

If you have a valid balance and no rule violations, that amount will be returned. However, bonus funds and any winnings derived from bonuses will not be refunded.

12. Terms Changes & Dispute Resolution

Terms Change:

Khelo App reserves the right to update these Terms and Conditions at any time. Users will be notified of significant changes via email or in-app notification. Continued use of the platform after any changes constitutes acceptance of the updated terms.

Dispute Resolution:

If you have a dispute or complaint, please contact the Khelo App support team first. We aim to resolve all issues within 72 hours. If a resolution cannot be reached through support, the matter will be referred to third-party mediation.

Applicable Law:

These Terms and Conditions are governed by international gaming law and the regulations of Khelo App's licensing authority.